Frequently Asked Questions
Everything you need to know about your favorite bracelets and accessories.
How do I determine the right size for my Rastaclat bracelet?
Most of our braided bracelets feature an adjustable closure that fits most wrists. We also offer specific sizing like 'Small/Medium' and 'Medium/Large' for our fixed-lace styles; please refer to the size guide on the product page for exact measurements.
Can I wear my Rastaclat in the water?
While our bracelets are durable, we recommend avoiding prolonged exposure to water, chlorine, or salt water to maintain the integrity of the fabric and the finish of the hardware.
What is your return policy for international orders?
We accept returns on unworn items in their original packaging within 30 days of delivery. Please note that international customers are responsible for return shipping costs and any applicable duties.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-21 business days depending on the destination.
How should I clean my bracelets?
To clean your Rastaclat, we recommend hand washing with a mild detergent and cold water, then air drying. Do not use bleach or a drying machine as it may damage the fibers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Afterpay for eligible orders.